{"id":350,"date":"2025-10-19T19:27:41","date_gmt":"2025-10-19T19:27:41","guid":{"rendered":"https:\/\/roseflooring.ca\/?page_id=350"},"modified":"2025-10-19T19:39:44","modified_gmt":"2025-10-19T19:39:44","slug":"delivery-support","status":"publish","type":"page","link":"https:\/\/roseflooring.ca\/?page_id=350","title":{"rendered":"Delivery Support"},"content":{"rendered":"<h2>Term Of Services<\/h2>\n<article dir=\"auto\" tabindex=\"-1\" data-turn-id=\"request-WEB:431ee113-54b1-4860-b240-fd179f58e0d9-0\" data-testid=\"conversation-turn-2\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<h1 data-start=\"147\" data-end=\"169\"><strong data-start=\"149\" data-end=\"169\">Delivery Support<\/strong><\/h1>\n<p data-start=\"171\" data-end=\"199\"><em data-start=\"171\" data-end=\"199\">Last updated: October 2025<\/em><\/p>\n<p data-start=\"201\" data-end=\"416\">Welcome to the <strong data-start=\"216\" data-end=\"236\">Delivery Support<\/strong> page for <strong data-start=\"246\" data-end=\"263\">Rose Flooring<\/strong>.<br data-start=\"264\" data-end=\"267\" \/>This page explains how we handle material deliveries, scheduling, and customer responsibilities to ensure smooth and safe delivery for every project.<\/p>\n<hr data-start=\"418\" data-end=\"421\" \/>\n<h2 data-start=\"423\" data-end=\"449\"><strong data-start=\"426\" data-end=\"449\">1. Delivery Options<\/strong><\/h2>\n<p data-start=\"451\" data-end=\"596\">We provide delivery of flooring materials and related supplies directly to your project site using <strong data-start=\"550\" data-end=\"568\">our own trucks<\/strong> or <strong data-start=\"572\" data-end=\"593\">trusted suppliers<\/strong>.<\/p>\n<ul data-start=\"597\" data-end=\"805\">\n<li data-start=\"597\" data-end=\"659\">\n<p data-start=\"599\" data-end=\"659\"><strong data-start=\"599\" data-end=\"621\">Standard Delivery:<\/strong> Curbside drop-off at your property.<\/p>\n<\/li>\n<li data-start=\"660\" data-end=\"805\">\n<p data-start=\"662\" data-end=\"805\"><strong data-start=\"662\" data-end=\"682\">Inside Delivery:<\/strong> Available upon request for an additional fee (especially if stairs, elevators, or restricted access areas are involved).<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"807\" data-end=\"883\">We strive to make every delivery on time and handle all materials with care.<\/p>\n<hr data-start=\"885\" data-end=\"888\" \/>\n<h2 data-start=\"890\" data-end=\"932\"><strong data-start=\"893\" data-end=\"932\">2. Responsibilities During Delivery<\/strong><\/h2>\n<p data-start=\"934\" data-end=\"975\">To ensure a smooth delivery experience:<\/p>\n<ul data-start=\"976\" data-end=\"1220\">\n<li data-start=\"976\" data-end=\"1079\">\n<p data-start=\"978\" data-end=\"1079\">Our team is responsible for <strong data-start=\"1006\" data-end=\"1036\">unloading materials safely<\/strong> and placing them in the designated area.<\/p>\n<\/li>\n<li data-start=\"1080\" data-end=\"1220\">\n<p data-start=\"1082\" data-end=\"1220\">You (the customer) are responsible for <strong data-start=\"1121\" data-end=\"1146\">providing site access<\/strong>, <strong data-start=\"1148\" data-end=\"1166\">clear pathways<\/strong>, and any <strong data-start=\"1176\" data-end=\"1217\">necessary building or parking permits<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1222\" data-end=\"1313\">Please ensure someone is present at the delivery location to receive and confirm materials.<\/p>\n<hr data-start=\"1315\" data-end=\"1318\" \/>\n<h2 data-start=\"1320\" data-end=\"1360\"><strong data-start=\"1323\" data-end=\"1360\">3. Damaged or Incorrect Materials<\/strong><\/h2>\n<p data-start=\"1362\" data-end=\"1482\">We take great care to deliver your materials in perfect condition. However, if you notice any damage or missing items:<\/p>\n<ol data-start=\"1483\" data-end=\"1708\">\n<li data-start=\"1483\" data-end=\"1534\">\n<p data-start=\"1486\" data-end=\"1534\">Inspect your materials as soon as they arrive.<\/p>\n<\/li>\n<li data-start=\"1535\" data-end=\"1597\">\n<p data-start=\"1538\" data-end=\"1597\">Report any issue to us <strong data-start=\"1561\" data-end=\"1576\">immediately<\/strong> (within 24 hours).<\/p>\n<\/li>\n<li data-start=\"1598\" data-end=\"1708\">\n<p data-start=\"1601\" data-end=\"1708\">We\u2019ll replace or correct the issue <strong data-start=\"1636\" data-end=\"1668\">free of charge within 7 days<\/strong> if the damage or error was our fault.<\/p>\n<\/li>\n<\/ol>\n<p data-start=\"1710\" data-end=\"1840\">Please note that once materials are accepted and installed, Rose Flooring cannot be held responsible for post-installation damage.<\/p>\n<hr data-start=\"1842\" data-end=\"1845\" \/>\n<h2 data-start=\"1847\" data-end=\"1878\"><strong data-start=\"1850\" data-end=\"1878\">4. Scheduling Deliveries<\/strong><\/h2>\n<p data-start=\"1880\" data-end=\"1938\">Deliveries are scheduled based on your project timeline.<\/p>\n<ul data-start=\"1939\" data-end=\"2139\">\n<li data-start=\"1939\" data-end=\"2010\">\n<p data-start=\"1941\" data-end=\"2010\">Please <strong data-start=\"1948\" data-end=\"1988\">book deliveries 1\u20132 weeks in advance<\/strong> via phone or email.<\/p>\n<\/li>\n<li data-start=\"2011\" data-end=\"2060\">\n<p data-start=\"2013\" data-end=\"2060\">Delivery windows are typically <strong data-start=\"2044\" data-end=\"2057\">2\u20134 hours<\/strong>.<\/p>\n<\/li>\n<li data-start=\"2061\" data-end=\"2139\">\n<p data-start=\"2063\" data-end=\"2139\">We\u2019ll confirm your exact delivery day and time <strong data-start=\"2110\" data-end=\"2136\">the day before arrival<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2141\" data-end=\"2232\">If weather or traffic delays occur, we\u2019ll contact you immediately with an updated schedule.<\/p>\n<hr data-start=\"2234\" data-end=\"2237\" \/>\n<h2 data-start=\"2239\" data-end=\"2281\"><strong data-start=\"2242\" data-end=\"2281\">5. Preparing Your Site for Delivery<\/strong><\/h2>\n<p data-start=\"2283\" data-end=\"2396\">Before your materials arrive, please review this quick checklist to help our team deliver safely and efficiently:<\/p>\n<h3 data-start=\"2398\" data-end=\"2433\"><strong data-start=\"2402\" data-end=\"2433\">Customer Delivery Checklist<\/strong><\/h3>\n<p data-start=\"2434\" data-end=\"2742\">\u2714\ufe0f Clear a pathway to the drop-off or storage area<br data-start=\"2484\" data-end=\"2487\" \/>\u2714\ufe0f Measure doorways and ensure there\u2019s enough space for materials<br data-start=\"2552\" data-end=\"2555\" \/>\u2714\ufe0f Have assistance ready if inside delivery is needed<br data-start=\"2608\" data-end=\"2611\" \/>\u2714\ufe0f Protect your floors with cardboard or coverings during unload<br data-start=\"2675\" data-end=\"2678\" \/>\u2714\ufe0f Ensure pets and children are safely away from the work area<\/p>\n<hr data-start=\"2744\" data-end=\"2747\" \/>\n<h2 data-start=\"2749\" data-end=\"2789\"><strong data-start=\"2752\" data-end=\"2789\">6. Contact for Delivery Questions<\/strong><\/h2>\n<p data-start=\"2791\" data-end=\"2881\">If you have any questions about your delivery or need to make a change, please contact us:<\/p>\n<p data-start=\"2883\" data-end=\"3027\"><strong data-start=\"2883\" data-end=\"2900\">Rose Flooring<\/strong><br data-start=\"2900\" data-end=\"2903\" \/>\ud83d\udccd 30 Holland Vista St, East Gwillimbury, ON<br data-start=\"2947\" data-end=\"2950\" \/>\ud83d\udce7 <a rel=\"noopener\" data-start=\"2953\" data-end=\"3004\">info@roseflooring.ca<\/a><br data-start=\"3004\" data-end=\"3007\" \/>\ud83d\udcde +1 416-893-9353<\/p>\n<p data-start=\"3029\" data-end=\"3097\">We\u2019re happy to assist with delivery schedules, updates, or concerns.<\/p>\n<hr data-start=\"3099\" data-end=\"3102\" \/>\n<p data-start=\"3104\" data-end=\"3236\"><strong data-start=\"3104\" data-end=\"3236\">Thank you for choosing Rose Flooring \u2014 your reliable partner for quality flooring and professional service from start to finish.<\/strong><\/p>\n<\/article>\n","protected":false},"excerpt":{"rendered":"<p>Term Of Services Delivery Support Last updated: October 2025 Welcome to the Delivery Support page for Rose Flooring.This page explains [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-350","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Delivery Support - Rose Flooring<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/roseflooring.ca\/?page_id=350\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Delivery Support - Rose Flooring\" \/>\n<meta property=\"og:description\" content=\"Term Of Services Delivery Support Last updated: October 2025 Welcome to the Delivery Support page for Rose Flooring.This page explains [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/roseflooring.ca\/?page_id=350\" \/>\n<meta property=\"og:site_name\" content=\"Rose Flooring\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-19T19:39:44+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/roseflooring.ca\\\/?page_id=350\",\"url\":\"https:\\\/\\\/roseflooring.ca\\\/?page_id=350\",\"name\":\"Delivery Support - Rose Flooring\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/roseflooring.ca\\\/#website\"},\"datePublished\":\"2025-10-19T19:27:41+00:00\",\"dateModified\":\"2025-10-19T19:39:44+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/roseflooring.ca\\\/?page_id=350#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/roseflooring.ca\\\/?page_id=350\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/roseflooring.ca\\\/?page_id=350#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/roseflooring.ca\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Delivery Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/roseflooring.ca\\\/#website\",\"url\":\"https:\\\/\\\/roseflooring.ca\\\/\",\"name\":\"Rose Flooring\",\"description\":\"The Renovation you wish\",\"publisher\":{\"@id\":\"https:\\\/\\\/roseflooring.ca\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/roseflooring.ca\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/roseflooring.ca\\\/#organization\",\"name\":\"Rose Flooring\",\"url\":\"https:\\\/\\\/roseflooring.ca\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/roseflooring.ca\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/roseflooring.ca\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/cropped-Logo-PDF.webp\",\"contentUrl\":\"https:\\\/\\\/roseflooring.ca\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/cropped-Logo-PDF.webp\",\"width\":1027,\"height\":540,\"caption\":\"Rose Flooring\"},\"image\":{\"@id\":\"https:\\\/\\\/roseflooring.ca\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Delivery Support - Rose Flooring","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/roseflooring.ca\/?page_id=350","og_locale":"en_US","og_type":"article","og_title":"Delivery Support - Rose Flooring","og_description":"Term Of Services Delivery Support Last updated: October 2025 Welcome to the Delivery Support page for Rose Flooring.This page explains [&hellip;]","og_url":"https:\/\/roseflooring.ca\/?page_id=350","og_site_name":"Rose Flooring","article_modified_time":"2025-10-19T19:39:44+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/roseflooring.ca\/?page_id=350","url":"https:\/\/roseflooring.ca\/?page_id=350","name":"Delivery Support - Rose Flooring","isPartOf":{"@id":"https:\/\/roseflooring.ca\/#website"},"datePublished":"2025-10-19T19:27:41+00:00","dateModified":"2025-10-19T19:39:44+00:00","breadcrumb":{"@id":"https:\/\/roseflooring.ca\/?page_id=350#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/roseflooring.ca\/?page_id=350"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/roseflooring.ca\/?page_id=350#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/roseflooring.ca\/"},{"@type":"ListItem","position":2,"name":"Delivery Support"}]},{"@type":"WebSite","@id":"https:\/\/roseflooring.ca\/#website","url":"https:\/\/roseflooring.ca\/","name":"Rose Flooring","description":"The Renovation you wish","publisher":{"@id":"https:\/\/roseflooring.ca\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/roseflooring.ca\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/roseflooring.ca\/#organization","name":"Rose Flooring","url":"https:\/\/roseflooring.ca\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/roseflooring.ca\/#\/schema\/logo\/image\/","url":"https:\/\/roseflooring.ca\/wp-content\/uploads\/2025\/10\/cropped-Logo-PDF.webp","contentUrl":"https:\/\/roseflooring.ca\/wp-content\/uploads\/2025\/10\/cropped-Logo-PDF.webp","width":1027,"height":540,"caption":"Rose Flooring"},"image":{"@id":"https:\/\/roseflooring.ca\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/roseflooring.ca\/index.php?rest_route=\/wp\/v2\/pages\/350","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/roseflooring.ca\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/roseflooring.ca\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/roseflooring.ca\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/roseflooring.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=350"}],"version-history":[{"count":4,"href":"https:\/\/roseflooring.ca\/index.php?rest_route=\/wp\/v2\/pages\/350\/revisions"}],"predecessor-version":[{"id":362,"href":"https:\/\/roseflooring.ca\/index.php?rest_route=\/wp\/v2\/pages\/350\/revisions\/362"}],"wp:attachment":[{"href":"https:\/\/roseflooring.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=350"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}