Privacy Policy
Last updated: October 2025
Welcome to Rose Flooring.
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us about our flooring and renovation services.
1. Information We Collect
We collect only the information needed to serve you better. This may include:
Personal details: your name, phone number, and email address.
Project information: your address, room size, material preferences, or other job-related details.
Communication records: messages sent through our website forms, email, or phone.
We may also collect basic, non-identifiable technical data (like browser type or visit time) to improve website performance.
2. How We Use Your Information
We use your information to:
Provide accurate quotes and schedule site visits.
Communicate with you about your project details or booking.
Send follow-up messages for feedback or future services.
Improve our services, website, and customer experience.
We do not sell, rent, or trade your personal information to any third party.
3. How We Protect Your Data
We take your privacy seriously.
Your information is stored securely on encrypted servers and is only accessed by authorized Rose Flooring staff or trusted suppliers directly involved in your project.
We follow standard industry practices to prevent unauthorized access, loss, or misuse of your information.
4. Sharing Information
We only share your information when necessary to complete your project — for example, with material suppliers or delivery teams.
All partners and contractors we work with are expected to keep your data confidential and secure.
5. Cookies
Our website uses basic cookies to ensure smooth navigation and form functionality.
We may also use Google Analytics to understand how visitors use our site — this data does not include personal information.
You can disable cookies in your browser settings, but some parts of the site may not work properly if you do.
6. Your Rights and Data Removal
You have the right to:
Access the information we hold about you.
Request corrections or updates.
Ask for your information to be deleted from our records.
To make a request, contact us at:
📧 info@roseflooring.ca
We’ll review and complete your request within 30 days, following Canadian privacy laws.
7. Links to Other Websites
Our website may include links to third-party sites (e.g., Facebook or Google Maps).
We are not responsible for their privacy practices. We recommend reviewing the privacy policies of any external websites you visit.
8. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our business or legal requirements.
All updates will be posted here with a new “Last updated” date at the top of this page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Rose Flooring
📍 30 Holland Vista St, East Gwillimbury, ON
📧 info@roseflooring.ca
📞 +1 416-893-9353
Thank you for trusting Rose Flooring — your privacy and confidence mean a lot to us.